Help

Setup, backup, sharing, and plan questions in one place.

This page is the practical companion to the new homepage story. It answers the first questions people will have once they understand that NoteKrypt combines notes, tasks, passwords, passkeys, and encrypted sync.

Start here

Four things new users need to understand fast.

These are the workflows that matter most for a privacy-first launch: vault setup, feature fit, backups, and the browser or autofill path.

1. Create the vault carefully

Your password protects the vault key. That means password handling is part of the security model, not just a sign-in detail.

2. Choose the right plan for the workflow

Lite is the encrypted core. Pro adds sharing, smart notebooks, OCR, and PDF extraction. Elite adds realtime collaboration and the largest encrypted file limits.

3. Make an encrypted backup early

Backup packages exist so you can recover older encrypted notes after a password reset or device move. Keep them secure.

4. Pick the right fill path

Desktop browsers use the Browser Companion. Mobile uses OS-native autofill flows instead of browser extension packages.

FAQ

Questions the site should answer without making people hunt.

What does end-to-end encryption mean in NoteKrypt?

The app encrypts notes on your device before they sync. The cloud keeps encrypted payloads and recovery-related metadata rather than the readable contents of your notes.

How are notes, tasks, and passwords connected?

They live in one vault and one product story. Notes can carry checklists, reminders, attachments, and credential context, so planning and execution are not split across separate tools.

What changes between Lite, Pro, and Elite?

Lite covers the core encrypted workspace. Pro adds shared notes, advanced sharing, smart notebooks, OCR, PDF extraction, and larger limits. Elite adds realtime collaboration, live presence, and the largest encrypted file ceilings.

Is there a free trial?

Yes. NoteKrypt starts with a 14-day free trial of the encrypted core so you can try notes, tasks, reminders, passwords, passkeys, and backups before committing to a paid plan.

Do I need the Browser Companion?

Only for desktop browser flows. Safari support is bundled on macOS, Firefox and Chromium use companion packages, and mobile Quick Fill relies on iOS Password AutoFill or the Android Autofill service instead.

What happens if I forget my password?

Your password protects the vault key. If you reset the password without restoring a vault backup, older encrypted notes may stay unreadable. That is why the app emphasizes encrypted backups and recovery packages.

Can NoteKrypt sync with calendars?

Yes. The settings flow includes Google, Outlook, Apple, and custom ICS connections so note-driven tasks and reminders can move into calendar systems.

How does sharing work today?

Pro and Elite unlock shared notes. Elite goes further with realtime collaboration and live presence indicators for simultaneous editing sessions.

Still stuck?

Send the exact workflow you are trying to set up.

The most useful support requests include the platform, app version, browser if Quick Fill is involved, and whether the question is about Lite, Pro, or Elite.